Privacy Policy

We may collect information you provide when creating an account, submitting a resort listing, sending a booking inquiry, requesting verification, contacting support, or using customer and owner features on PrivateResort.ph.

This may include your name, mobile number, email address, resort name, resort address, photos, amenities, capacity, booking details, payment proof details, messages, and other information you submit through the platform.

We use information to create and display resort pages, process booking inquiries, support reservation tracking, help owners manage resort profiles, review verification requests, respond to support messages, improve the platform, prevent fraud, and maintain safer booking experiences.

We may also use public resort information to help guests compare resorts, check official links, view amenities, review location details, and contact resort owners or agents directly.

PrivateResort.ph may use cookies and similar technologies to improve user experience, measure traffic, understand how visitors use the website, remember preferences, and display relevant advertisements.

Third-party vendors, including Google, may use cookies to serve ads based on a user’s previous visits to PrivateResort.ph or other websites. Users can manage personalized advertising through their Google Ads settings or browser cookie settings.

We may display Google AdSense or other third-party advertisements on public pages such as resort directories, resort information pages, blog posts, and travel guides. These advertising partners may use cookies, device identifiers, and similar technologies to personalize or measure ads.

Ads are separate from resort listings and booking content. PrivateResort.ph does not control every advertisement shown by third-party ad networks.

PrivateResort.ph may display booking inquiry details, reservation dates, guest-provided information, payment proof notes, and communication history to the relevant resort owner, customer, or authorized account connected to the transaction.

Guests should always confirm the official resort page, final rate, payment account name, cancellation rules, and booking terms directly with the resort before sending payment.

Some information submitted by resort owners or agents may appear publicly, including resort names, photos, descriptions, amenities, locations, map links, contact details, Facebook or Messenger links, verification badges, and public profile information.

Owners and agents are responsible for keeping their public information accurate, updated, and authorized for public display.

We do not sell personal information. We may share necessary information with resort owners, agents, customers, service providers, analytics tools, advertising partners, or authorities when needed to operate the platform, fulfill booking-related requests, protect users, comply with legal obligations, or investigate suspicious activity.

We use reasonable technical and organizational measures to protect information submitted through the platform. However, no website, database, or online transmission is completely secure, so users should avoid sending sensitive information that is not required for booking or verification purposes.

You may request correction, update, or removal of your information when allowed by law and platform requirements. Resort owners may update their resort details through their dashboard. For account, privacy, or verification concerns, contact us through the official contact page.

You may request deletion of your PrivateResortPH account and eligible personal data through Account Settings or by following the public Data Deletion instructions.

Some transaction, security, verification, payment, accounting, legal, regulatory, dispute-resolution, or legitimate business records may need to be retained or anonymized instead of deleted.

We may update this Privacy Policy as PrivateResort.ph adds new features, improves booking tools, changes advertising settings, or updates legal and operational requirements. The latest version will be posted on this page.